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Active transfer - Track your transfer

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  • Active transfer - Track your transfer
  1. How do I track the status of my money transfer?
  2. How much time will it take for my beneficiary to receive money?
  3. What could be the reasons for delay in my fund transfer?
  4. Can I cancel my transaction and get a refund?

Exchange rates, Fees & Charges

  1. What is the exchange rate applied to my money transfer request?
  2. What are the taxes levied on transfers on RemitMoney for International Money transfers?
  3. Is there any fees levied on my transaction?
  4. What will be the exchange rate applied to my transaction if there is a delay in sending funds to RemitMoney local bank account within 24 hours?
  5. How do I use the exchange rate calculator?
  6. What is a 'Rate alert' feature? How does it work?

Send money to India

  1. Are there any transaction limits?
  2. Which countries can I send money from?
  3. How to send money from Europe to India?
  4. How to send money from UK to India?
  5. Which all geographies are supported by Sofort Payment gateway?
  6. How do the transfer from my Internet Banking to Axis Bank's Nostro account?
  7. How to send money from Switzerland to India?
  8. How to send money from USA to India?
  9. What is the transaction limit on Remitmoney while sending money from USA to India?

Security & Verification

  1. Why should I trust RemitMoney?
  2. How does RemitMoney protect my information and ensure my privacy?
  3. What are the documents required on RemitMoney for verification?
  4. Is there any specific format in which one should upload the ID document?
  5. Why do you need a copy of my ID proofs (SSN/SIN/Passport or Driving license)?

RemitMoney account

  1. How do I change my 'RemitMoney' password or what if I forgot my password?
  2. What if I am having problems signing in to my "RemitMoney" account?
  3. How do I change my personal information in my "RemitMoney" account?
  4. How do I close my "RemitMoney" account?
  5. I want to block my account as I believe that my password has been leaked?

Offers, Referrals & Rewards

  1. Are there any promotional offers or discounts on RemitMoney?
  2. How much time will it take for my beneficiary to receive money?
  3. How do I earn Cash-points points by referral?
  4. Will my friends get reward Cash-points?
  5. How do I know if my friend sent with RemitMoney?
  6. What if I do not get my reward Cash-points?
  7. Are there any limits on the offer?
  8. Is there any other information I should know?
  9. How can I earn Cash points on my transfer?
  10. Where can I check these cash-points that I have earned?
  11. Can cashpoints be redeemed along with any other on-going offer?
  12. Who can earn and redeem cashpoints on RemitMoney?
  13. Is there any minimum amount to be sent in order to earn points?
  14. Is there any minimum amount to be sent in order to redeem points?
  15. Is there a maximum cap on redemption of cash-points?
  16. Is there any other thing that I should know about Cash-points?
  17. What are various Badges on RemitMoney? How does it benefit me?
  18. Where can I check information about badges?

General information

  1. Who can use RemitMoney ?
  2. Do I or the beneficiary need to have an account in Axis Bank?
  3. Can I use RemitMoney's money transfer facility to make business payments?
  4. Can I transfer money from my friend's or relative's overseas account?
  5. What can be the purpose of money transfer through RemitMoney?